A short read · Relationships and therapy
What to write in your first therapy email
Your first therapy email can say what kind of support you are looking for, where you are currently based and any questions about the format or fee. You do not need to describe your whole history before finding out whether the therapist can help.
A blank message can feel like another task to get right. It may help to think of the enquiry as asking about a possible working relationship, rather than starting therapy in your inbox.
A short first enquiry
“Hello Kita, I’m interested in weekly email therapy. I’m currently in the UK and would like support with relationship worries. Writing feels easier for me than speaking on video. Could you let me know whether this might be suitable and what the next steps are?”
Change the country, concern and preferred format to fit you. “I’m not sure how to explain it yet” is also enough to include. If you are asking about video therapy, you can say that instead.
What can wait until later?
Keep detailed personal or clinical information out of the initial ordinary email. You can ask how confidentiality works and how therapeutic messages will be exchanged before sharing more. There is no need to attach a diary or forward private conversations with other people to make an enquiry.
How written therapy works here
With Kita, email therapy costs £50 per week for one personal written reply through Carepatron. Before payment, you agree suitability, your message allowance, submission day and weekly response day. It is not live or unlimited messaging, and messages are not continuously monitored.
If you live outside the UK, mention your current country so location suitability can be checked. If writing is difficult too, you can ask about another format. A written enquiry does not commit you to starting.
See the full email therapy service and FAQs, or use the website enquiry form. No phone call is needed to make an enquiry. This service does not provide urgent or crisis support.
Service details: Weekly email therapy and the practice privacy policy. The sample enquiry is fictional and contains no client information.
General information, not an assessment of your individual circumstances.
