This policy explains how Kita Tabachka ("I", "me", "my") collects and uses personal information when you visit kitatabachkatherapy.com, make an enquiry, or work with me as a client. I am committed to protecting your privacy and handling your information in line with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
01Who is responsible for your data
I am the data controller for the personal information collected through this website and my therapy practice. You can contact me about anything in this policy at info@kitatabachkatherapy.com.
02What information I collect
- Contact details you provide, such as your name, email address and phone number, when you enquire or book a consultation.
- Information you choose to share in an enquiry message about what you are seeking support with.
- Clinical and session records created during therapy, where you become a client.
- Limited technical data when you browse the site, such as your device and browser type and anonymised usage statistics.
03How I use your information
- To respond to enquiries and arrange consultations and sessions.
- To provide therapy and keep the clinical records I am professionally required to keep.
- To manage payments and basic administration of the work.
- To meet my legal, regulatory and professional obligations, including those of my professional body.
04Legal basis for processing
I process your contact information on the basis of your consent and my legitimate interest in responding to you. Where you become a client, I process your information to perform our agreement and to meet legal obligations. Therapy involves special category (health) data, which I process on the basis of the provision of health care and, where appropriate, your explicit consent.
05Confidentiality
What you share in therapy is treated as confidential. There are limited circumstances where I may need to share information, for example where there is a serious risk of harm to you or another person, where a court requires it, or where I am legally obliged to. I keep clinical supervision, which is standard ethical practice, and any case discussion there is anonymised.
06How your information is stored and shared
I store your information securely and limit access to it. I use trusted third-party services to run my practice, which may process some of your data on my behalf, including secure booking and video platforms, email and payment providers. These providers are bound to protect your data and use it only as instructed. I do not sell your information to anyone.
07How long I keep it
I keep enquiry information only as long as needed to respond and for a reasonable period afterwards. Clinical records are kept for the period required by professional and insurance guidance, after which they are securely destroyed.
08Your rights
You have the right to ask for a copy of the information I hold about you, to ask me to correct it, to ask me to delete it where appropriate, to object to or restrict certain processing, and to withdraw consent. To exercise any of these, email me at info@kitatabachkatherapy.com. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
09Cookies
This website uses a small number of cookies. You can read more on my Cookie Policy page.
10Changes to this policy
I may update this policy from time to time. Any changes will be posted on this page with a revised date.